About Us
Mission
Our mission is to transform hospitality service standards by equipping individuals with the skills and knowledge they need to provide extraordinary experiences to your customers. We believe that exceptional service starts with exceptional training.
Our Trainer
André Visser is a seasoned hospitality professional with a deep passion for service excellence. With a career spanning over 10 years in top end hospitality service, André’s expertise has been recognized by the Butler Alliance of Europe. André’s passion is to share his extensive knowledge and skills with the next generation of service professionals. Andre is qualified according to SAQA (South African Qualifications Authority). Training is Outcomes Based, and delivers this, onsite, while your staff are in service, to Hotels, Private Game and Holiday Lodges and Villas. Exceptional service, delivered by well-trained professionals, is the key to maintaining a positive brand image.
We offer training services across the entire country, ensuring that your staff, no matter where they are located, have access to the highest quality training in the industry.
Quality training ensures that your staff will meet and exceed customer expectations. Happy customers are more likely to return and recommend your establishment to others.
Your brand’s reputation is built on the service it provides. Exceptional service delivered by well-trained professionals is the key to maintaining a positive brand image.
Well-trained staff are more efficient, resulting in faster service and smoother operations.
When your customers experience exceptional service, they are more likely to become loyal patrons, driving long-term success for your business.